If you're considering taking a break from or permanently removing your presence on Oliv, here's a quick guide on:
Steps to deactivate your account
Navigate to Profile page
Log in to your Oliv account and access the Profile option on the Settings tab.
Select 'Delete Account'
In your Profile settings, you'll find the option to Delete account. Click on this option to see the 2 options: Deactivate and Delete.
Choose Deactivate your account
Opting for deactivation temporarily pauses Oliv Copilot's from summarizing your calls. This means you won't receive meeting summaries from Copilot. However, you can reactivate your account anytime by logging back into Oliv in https://web.oliv.ai/.
Deactivation confirmation
Now you have successfully deactivated your Oliv account.
Steps to delete your account
Navigate to Profile page
Log in to your Oliv account and access the Profile option on the Settings tab.
Select 'Delete account'
In your Profile settings, you'll find the option to Delete account. Click on this option to see the 2 options: Deactivate and Delete.
Delete your account
This action permanently removes access of Oliv Copilot, including transcripts, settings, and associated data from Oliv. If you're sure about deleting your account, select the 'Delete your account' option.
Account deactivation confirmation
Confirm your request by clicking on 'Delete my account'.
Now you have successfully deactivated your Oliv account.
That's it! You've successfully deactivated or deleted your Oliv account. If you ever change your mind, remember that you can reactivate your account or create a new one to resume using Oliv by revisiting https://web.oliv.ai/.
References
For any questions and feedback, please email [email protected]